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home >> Cancellation and Refund policy

Cancellation and Refund Policy

The services can be cancelled if you are not satisfied with our services and the balance unused amount if any will be refunded to you provided you had purchased this service directly from GlobalHello LLC Ltd website or through our support/ sales team or through online recharge using your registered phone number. In case you are not satisfied with our services you can cancel the account anytime prior to 60 days of account expiry and claim for the refund of the balance amount by sending us an email stating your reason for claiming refund on through your registered email id with us. The refund process can be initiated 60 days prior to the expiry date of service account. Please note that all refunds are subject to the deduction of transaction charges which are $3 for transactions below $50, $5 for transactions between $51 to $200, $10 for all transactions above $200 irrespective the amount of refund claimed. The amount of refund will reflect within 7 to 14 working days in your payment account from the date of our email confirmation, this may vary bank to bank. The refund request will only be entertained if you had sent an email to the following email ID:, no other requests will be considered/ entertained for refund.